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Author: jasonmazz

jasonmazz

Joined In Aug 2020

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jasonmazz 1 Reviews
Buyers Beware! They won’t tell you times are back ordered and hold your order hostage
1.0

Waiting 10 days or so after I placed my order, still no shipping notification. So I decided to investigate. Was told I had one product on my order that was back ordered (this should have been made clear before even placing the order) and that my package will be shipped next week at the latest. Another week goes by and still nothing, so I make another inquiry and ask to have the back ordered product shipped separately and I am told they can’t do that but they can cancel the back order item and ship the rest, no mention of a refund for that item that’s already been paid for. Yet another week goes by and I begin to become impatient, so I ask if they can simply replace that back ordered item with the cheaper model and have yet to receive a reply. Unless you want to wait a month+ for your package then I highly recommend Amazon or your local hydro store over dealing with these fools

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